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SMS Terms & Conditions

Last updated: April 2026

Program Overview

By opting in to SMS communications from Dream Aesthetic (“we,” “us,” “our”), you consent to receive text messages from or on behalf of Dream Aesthetic at the mobile phone number you provided. These messages may be sent using an automatic telephone dialing system or prerecorded voice.

Types of Messages

You may receive the following types of SMS/MMS messages:

  • Appointment reminders: Confirmations, reminders (24 hours and 2 hours before your visit), and reschedule/cancellation notices
  • Aftercare instructions: Post-procedure care reminders and check-in prompts
  • Account notifications: Booking confirmations, payment receipts, and membership updates
  • Promotional offers: Special deals, new services, seasonal promotions, and exclusive member offers (opt-in only)

Message Frequency

Message frequency varies based on your appointments and preferences. You can expect to receive up to 8 messages per month. Promotional messages are sent only to patients who have explicitly opted in during account registration or at the clinic.

Message & Data Rates

Message and data rates may apply. Please check with your mobile carrier for details about your specific plan and any charges that may apply.

How to Opt Out

You may opt out of receiving text messages at any time by replying STOP to any message from Dream Aesthetic. After opting out, you will receive one final confirmation message and no further SMS messages will be sent. Opting out of SMS will not affect other communication channels (email, in-app messages).

How to Get Help

For help or questions about our SMS program, reply HELP to any message, or contact us directly:

Consent

Consent to receive text messages is not required as a condition of purchasing any goods or services. You may choose to opt out of promotional messages while still receiving transactional messages (appointment confirmations, aftercare) if applicable under your service agreement.

Supported Carriers

Our SMS program is supported by all major US carriers, including AT&T, T-Mobile, Verizon, Sprint, and others. However, some carriers may not support all message types. We are not responsible for messages delayed or undelivered due to carrier issues.

Privacy

Your phone number and personal information are protected under our Privacy Policy. Phone numbers are used solely for account servicing and, if opted in, marketing communications. We do not sell or share phone numbers with third parties or affiliates for marketing purposes.

Contact

Dream Aesthetic by Dr. Ortiz
20923 Kingsland Blvd, Katy, TX 77450
+1 (346) 539-2104